Privacy Policy
Last updated: 31 August 2026
This Privacy Policy explains how TANN IN (“TANN IN”, “we”, “us” or “our”) collects, uses, stores and shares personal information when you visit tanninbrand.com, create an account, contact us, submit a review or place an order.
1. Information we collect
Depending on how you use the website, we may collect:
- Identity and contact information: your name, email address, telephone number, billing address and shipping address.
- Order and account information: products ordered, order value, delivery details, account login details, order history, returns, refunds and customer-service records.
- Payment-related information: billing details, payment method, transaction reference and payment status. Online payments are processed through our payment service provider. We do not ask you to send complete card or UPI credentials through our contact forms.
- Messages and reviews: information you provide through contact forms, email, telephone, product reviews or other communications.
- Technical and usage information: IP address, browser and device information, referring pages, pages viewed, approximate location, cookies, server logs and website interaction data.
2. How we collect information
We collect information directly from you when you create an account, place an order, enter delivery or billing details, contact us, subscribe to communications or submit a product review. We may also collect technical information automatically through WordPress, WooCommerce, cookies, analytics tools, security tools and server logs.
3. How we use your information
We may use personal information to:
- accept, process, fulfil, deliver and support orders;
- confirm payments, issue refunds and maintain transaction records;
- communicate about an order, enquiry, review, return or customer-service request;
- create and manage customer accounts;
- prevent fraud, abuse, spam, security incidents and unauthorised transactions;
- operate, analyse and improve the website, product information and customer experience;
- send service messages and, where permitted, marketing communications;
- meet accounting, tax, legal, regulatory and dispute-resolution obligations.
4. Payments
Online payments on this website may be processed by Razorpay or another payment provider shown at checkout. The payment provider receives the billing and transaction information needed to process the selected payment method and applies its own privacy and security practices. You can read the Razorpay Privacy Policy. TANN IN may receive the payment status, transaction reference, method and limited billing information required to complete and support the order.
5. When we share information
We may share only the information reasonably needed with service providers that help us operate the store, including payment processors, shipping and logistics partners, website hosting and security providers, email and customer-support services, analytics providers, accountants and professional advisers. We may also disclose information when required by law, a valid legal process, to protect customers or the business, or in connection with a genuine business transfer. Service providers may process information under their own terms and privacy notices.
6. Cookies and analytics
The website may use necessary cookies for shopping-cart, account, checkout, security and session functions. It may also use analytics or preference cookies to understand website performance and improve the customer experience. Browser settings can be used to control or delete cookies, although blocking necessary cookies may prevent parts of the cart, account or checkout from working correctly.
7. Reviews and public content
If you submit a product review, the name and review content you provide may be displayed publicly after moderation. Your email address is used for administration and is not intended to appear publicly. Please do not include addresses, telephone numbers, payment details or other sensitive information in a review.
8. Data retention
We retain personal information only for as long as reasonably needed for the purposes described in this policy, including order fulfilment, customer support, fraud prevention, record keeping and legal, tax or accounting requirements. Retention periods may differ by record type. When information is no longer required, we may delete or anonymise it where reasonably practicable and permitted by law.
9. Security
We use reasonable administrative and technical measures intended to protect personal information. No website, internet transmission or electronic storage method can be guaranteed to be completely secure. You are responsible for keeping your account password confidential and for contacting us promptly if you suspect unauthorised account activity.
10. Your choices and requests
You may contact us to request access to, correction of or deletion of personal information associated with you, to withdraw a consent where applicable, or to raise a privacy concern. We may need to verify your identity and may retain information when required for legal, accounting, security, fraud-prevention or dispute-resolution purposes.
Marketing emails, where used, will include a way to unsubscribe. Service messages about an active order or account may still be sent when necessary.
11. Children’s privacy
This website is not intended for children to make purchases without the involvement of a parent or legal guardian. If you believe a child has provided personal information improperly, please contact us so that we can review the matter.
12. Third-party links
The website may contain links to third-party websites or services. Their privacy practices are governed by their own notices, and TANN IN is not responsible for the content or privacy practices of websites we do not control.
13. Changes to this policy
We may update this Privacy Policy when our services, website practices or legal requirements change. The updated version will be published on this page with a revised “Last updated” date.
14. Contact TANN IN
For privacy questions or requests, contact:
TANN IN
Email: contact@tanninbrand.com
Phone: +91 79800 62951
You can also use our Contact page.
